1. Introduction
1.1. UAB “Glocash Payment” (hereafter also referred to as “the Company”) is a licensed electronic money institution under the license no. 19 and is regulated by the Bank of Lithuania. The Company is incorporated under the laws of the Republic of Lithuania with Company code 304596376 and has its registered address at Narbuto St. 5-1, Vilnius, LT-08101, Lithuania. The Company owns and operates the domain
https://www.glocash.com/en/ (hereafter – the “Website”).
1.2. The Company is the owner of the information, content, material and copyright contained on the pages and on the screens displayed on its Website unless otherwise stated. As such they are subject to the applicable copyright and intellectual property laws of the Republic of Lithuania.
1.3. As is common practice with the majority of professional websites, the Company is using cookies on the Website to provide the user/visitor with a better experience. This document explains what cookies are, how they are used, what information they gather, and why sometimes the Company needs to store them.
1.4. This Cookies Policy (hereinafter – the “Policy”) applies to all of the Website(s) and sub-domains (if applicable), branded pages on third-party platforms and applications accessed or used through such Websites or third-party platforms operated by or on behalf of the Company.
1.5. By using the Website(s), You are consenting to the use of cookies following this Policy. If You disagree with using cookies in this way, You should set Your browser settings accordingly or not use the Website(s). Please kindly note that disabling the cookies the Company uses may impact Your user experience while on the Website(s).
2. What are Cookies?
2.1. Cookies are small text files (or pieces of data/code) placed on Your computer (or other internet-enabled devices such as smartphones or tablets) to collect information when You visit the Website. Each cookie contains a unique identification number or value. The Company might also use similar technologies such as web beacons, tags, scripts, pixels, local storage, etc., for the purposes described herein (for convenience, all such technologies shall hereafter be referred to as “Cookies”).
3. What Information is Collected?
3.1. Cookies mainly collect information regarding Your personal preferences, interests, patterns and behaviours. This information is typically collected, including but not limited to when You visit & navigate the Website, when You use the Company’s services & products, when You contact the Company through the Website, when You apply to become a customer or partner through the Website when You login in via Your customer portal etc. Cookies collect this information and share it with the Company, the Website owner. Cookies could either be set directly by the Company or by a third-party provider on the Company’s behalf.
4. How are Cookies Used?
4.1. Cookies are commonly used to optimize the functionality of the Website to provide the visitors with a more relevant and practical experience on the Website, such as: “remembering” Your login details, browsing visits, the Website usage and account preferences, presenting the Company’s products and services according to Your personal preferences, interests and needs as well as to help speed up Your future activities and experience on the Website. Cookies may also be used to compile aggregated statistics reports that allow the Company to understand how visitors use the Website and to help the Company improve its structure and content. Please note that these statistics reports are anonymous, and the Company cannot personally identify You.
4.2. Cookies are frequently used on many internet websites, and You can choose if and how a Cookie will be accepted by changing Your preferences and options in Your browser. Therefore, You can control what data is collected through Cookies on the Website. You may modify Your browser settings to accept or decline all or some Cookie types before it is placed.
4.3. Please note that some of the Company’s business partners (i.e., affiliates, business associates, advertisers) use Cookies on the Website(s), thus, the Company has no access to or control over these Cookies.
4.4. The Cookies do not contain personally identifying information, nor are they used to identify You. You may choose to disable these Cookies; however, should You choose to do so, it may affect the accessibility and functionality of some parts of the Website, and as a result, You may be unable to access or use it.
5. Types of Cookies Used by the Company
5.1. There are two types of Cookies used on the Website which are:
5.1.1. Session Cookies which are temporary and, thus, remain on Your computer (or other internet-based device) only for the duration of the Website’s usage. These Cookies are deleted once You leave the Website or close Your browser;
5.1.2. Persistent Cookies which are permanent and, therefore, remain on Your computer (or other internet-based device) for a more extended period of time depending on the “lifetime” duration of the specific Cookie and Your browser settings (i.e., until it expires) or until You manually delete it.
5.2. The following categories of Cookies are used on the Website:
5.2.1. Strictly Necessary Cookies which are placed on the Website by default. They cannot be turned off because they are essential for the Website to function correctly, to enable the user to move around the Website (such as logging in, navigating the Website, accessing secure fields, completing online forms, etc.), use its features and to help the Company detect any technical problems to resolve them as soon as possible. Non-acceptance of these Cookies may affect the performance of the Website or parts of it.
5.2.2. Analytical Cookies which provide the Company with anonymous/aggregated information regarding how You use the Website, which web pages You have visited, for how long, which links You clicked on and what You do on the Website. They may be set by the Company or by third-party providers to help it understand which pages are the most and least popular and see how visitors move around the Website. Analytical Cookies do not divulge any identifying information specific to Your person, but they help the Company improve how it provides You with its content.
5.2.3. Functional Cookies which allow the Website to remember and save the choices You make (such as Your username or Your preferred language) to provide a more personalized online experience across the Website. The information these Cookies collect may include personally identifiable information You have disclosed, such as Your username or profile picture. If You do not accept these Cookies, it may affect the performance and functionality of the Website and may restrict access to content on the Website.
5.2.4. Performance Cookies which help the Company understand how visitors interact with the Website by providing information about the areas visited, the time spent on the Website and any issues encountered, such as error messages. This helps the Company improve the performance of the Website. It may also count visits and traffic to help the Company understand which pages are most and least popular. These Cookies do not identify You as an individual. All information and data are collected and aggregated anonymously.
5.2.5. Advertising/Marketing Cookies which are used to customize the Website’s content according to what is more relevant to Your preferences and interests. They may be used to deliver targeted advertising or to limit the number of times You see an advertisement. They also help the Company measure the effectiveness of advertising campaigns on the Website. The Company may use these Cookies to remember websites You have visited and share this information with other parties, including advertisers and agencies of the Company.
5.2.6. Targeting Cookies can also be set through the Website by the Company’s advertising partners, business partners and associates and/or present ads to You which are not owned or operated by the Company. These Cookies may collect some personally identifiable information, such as the user’s internet proxy (IP) address.
5.2.7. When You visit the Website, You may receive Third-Party Cookies from the third-parties’ websites or domains unrelated to the Company. The Company uses Cookies provided by trusted third parties such as social media websites (i.e., Google+, Facebook, YouTube, etc.), its advertising partners (i.e., affiliates, business introducers etc.) and business partners (i.e., PAX, ECP ecompressing, Mastercard, Visa etc.). Third-Party Cookies help the Company to understand how You use the Website and configure ways in which the Company can improve Your experience, as well as how You use social media buttons and/or plugins to connect with Your social network. Social media website(s) may set Cookies through the Website, which may be used to enhance Your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies. It should be noted that the Company does not control the distribution of Third-Party Cookies. Accordingly, You should check the third-party websites for more information about their privacy & Cookies policy.
6. Cookies Used on the Website
6.1. Here You can find a list of all the types of Cookies currently being used on the Website. It should be noted that while the Company does its best to keep these tables updated, the number, type and name of Cookies may change from time to time.
Name |
Provider |
Purpose |
Duration |
Type |
Category |
_ga |
.glocash.co m |
Marketing Cookie |
This Cookie is used to send data to Google Analytics about the visitor's device and behaviour. |
2 years |
HTTP |
_ga_8G6D7J9T8L |
.glocash.com |
Marketing Cookie |
This Cookie is used to send data to Google Analytics about the visitor's device and behaviour. |
2 years |
HTTP |
_ga_HH8VK5ZECN |
.glocash.com |
Marketing Cookie |
This Cookie is used to send data to Google Analytics about the visitor's device and behaviour. |
2 years |
HTTP |
_gat_UA183379206-2 |
.glocash.com |
Performance Cookie |
This Cookie is used by Google Analytics to throttle request rate. |
10 minutes |
HTTP |
_gid |
.glocash.com |
Marketing Cookie |
This Cookie is used to distinguish users by Google Analytics. |
24 hours |
HTTP |
_hjSession_3128951 |
.glocash.com |
Functional Cookie |
This Cookie is used by Hotjar to track the session. |
Session |
HTTP |
_hjSessionUser_3128951 |
.glocash.com |
Functional Cookie |
This Cookie is used by Hotjar to identify a user across sessions. |
1 year |
HTTP |
Hm_lpvt_7decc2adbe4bb75ecc8af96cb5d39a54 |
.glocash.com |
Performance Cookie |
This Cookie is used by Baidu Analytics to track visitor's leaving time. |
Session |
HTTP |
Hm_lvt_7decc2adbe4bb75ecc8af96cb5d39a54 |
.glocash.com |
Performance Cookie |
This Cookie is used by Baidu Analytics to track visitor's visiting time. |
Several months |
HTTP |
policyCookie |
www.glocash.com |
Necessary Cookie |
This Cookie stores the user's Cookie consent state for the current domain. |
Session |
HTTP |
_ga |
.glocash.com |
Marketing Cookie |
This Cookie is used to send data to Google Analytics about the visitor's device and behavior. |
2 years |
HTTP |
_ga_8G6D7J9T8L |
.glocash.com |
Marketing Cookie |
This Cookie is used to send data to Google Analytics about the visitor's device and behaviour. |
2 years |
HTTP |
_ga_HH8VK5ZECN |
.glocash.com |
Marketing Cookie |
This Cookie is used to send data to Google Analytics about the visitor's device and behaviour. |
2 years |
HTTP |
_gat_UA183379206-2 |
.glocash.com |
Performance Cookie |
This Cookie is used by Google Analytics to throttle request rate. |
10 minutes |
HTTP |
_gid |
.glocash.com |
Marketing Cookie |
This Cookie is used to distinguish users by Google Analytics. |
24 hours |
HTTP |
_hjSession_3128951 |
.glocash.com |
Functional Cookie |
This Cookie is used by Hotjar to track the session. |
Session |
HTTP |
_hjSessionUser_3128951 |
.glocash.com |
Functional Cookie |
This Cookie is used by Hotjar to identify a user across sessions. |
1 year |
HTTP |
Hm_lpvt_7decc2adbe4bb75ecc8af96cb5d39a54 |
.glocash.com |
Performance Cookie |
This Cookie is used by Baidu Analytics to track visitor's leaving time. |
Session |
HTTP |
_ga_HH8VK5ZECN |
.glocash.com |
Marketing Cookie |
This Cookie is used to send data to Google Analytics about the visitor's device and behaviour. |
2 years |
HTTP |
_gat_UA183379206-2 |
.glocash.com |
Performance Cookie |
This Cookie is used by Google Analytics to throttle request rate. |
10 minutes |
HTTP |
_gid |
.glocash.com |
Marketing Cookie |
This Cookie is used to distinguish users by Google Analytics. |
24 hours |
HTTP |
_hjSession_3128951 |
.glocash.com |
Functional Cookie |
This Cookie is used by Hotjar to track the session. |
Session |
HTTP |
_hjSessionUser_3128951 |
.glocash.com |
Functional Cookie |
This Cookie is used by Hotjar to identify a user across sessions. |
1 year |
HTTP |
Hm_lpvt_7decc2adbe4bb75ecc8af96cb5d39a54 |
.glocash.com |
Performance Cookie |
This Cookie is used by Baidu Analytics to track visitor's leaving time. |
Session |
HTTP |
Hm_lvt_7dec2adbe4bb75ecc8af96cb5d39a54 |
.glocash.com |
Performance Cookie |
This Cookie is used by Baidu Analytics to track visitor's visiting time. |
Several months |
HTTP |
policyCookie |
www.glocash.com |
Necessary Cookie |
This Cookie stores the user's Cookie consent state for the current domain. |
Session |
HTTP |
_ga |
.glocash.com |
Marketing Cookie |
This Cookie is used to send data to Google Analytics about the visitor's device and behaviour. |
2 years |
HTTP |
_ga_8G6D7J9T8L |
.glocash.com |
Marketing Cookie |
This Cookie is used to send data to Google Analytics about the visitor's device and behaviour. |
2 years |
HTTP |
_ga_HH8VK5ZECN |
.glocash.com |
Marketing Cookie |
This Cookie is used to send data to Google Analytics about the visitor's device and behaviour. |
2 years |
HTTP |
_gat_UA183379206-2 |
.glocash.com |
Performance Cookie |
This Cookie is used by Google Analytics to throttle request rate. |
10 minutes |
HTTP |
_gid |
.glocash.com |
Marketing Cookie |
This Cookie is used to distinguish users by Google Analytics. |
24 hours |
HTTP |
_hjSession_3128951 |
.glocash.com |
Functional Cookie |
This Cookie is used by Hotjar to track the session. |
Session |
HTTP |
_hjSessionUser_3128951 |
.glocash.com |
Functional Cookie |
This Cookie is used by Hotjar to identify a user across sessions. |
1 year |
HTTP |
Hm_lpvt_7decc2adbe4bb75ecc8af96cb5d39a54 |
.glocash.com |
Performance Cookie |
This Cookie is used by Baidu Analytics to track visitor's leaving time. |
Session |
HTTP |
Hm_lvt_7dec2adbe4bb75ecc8af96cb5d39a54 |
.glocash.com |
Performance Cookie |
This Cookie is used by Baidu Analytics to track visitor's leaving time. |
Several months |
HTTP |
Hm_lvt_7dec2adbe4bb75ecc8af96cb5d39a54 |
.glocash.com |
Performance Cookie |
This Cookie is used by Baidu Analytics to track visitor's visiting time. |
Several months |
HTTP |
policyCookie |
www.glocash.com |
Necessary Cookie |
This Cookie stores the user's Cookie consent state for the current domain. |
Session |
HTTP |
7. Disabling Cookies or Changing Preferences
7.1. You can change Your browser settings to adjust, modify, prevent or block Cookies or to alert You when Cookies are being sent to Your computer or device (see Your browser’s help for how to do this).
7.2. You can also manage Your preferences by changing Your browser settings on Your device to refuse the use of some or all Cookies. However, disabling Cookies it may have a negative impact on Your browsing experience while on the Website. Disabling Cookies will usually disable certain functionalities & features of the Website, or You may be unable to visit or use certain areas of the Website. Therefore, it is recommended that You do not disable such Cookies.
8. More Information
8.1. If You have any questions regarding this Policy, please get in touch with us at dpo@glocash.com. In addition, please read the Company’s Privacy Policy for more detailed information on how the Company uses Your personal data.
9. Policy Update
9.1. The Company maintains the right to modify, amend or update this Policy occasionally at its discretion. You can find the latest version of this Policy on the Website(s), and such modified or amended Policy shall be effective as of that revision date. Therefore, the Company encourages You to periodically review this Policy to be duly informed as to the type of Cookies the Company uses, how it uses them and their purposes.